CTEK has found that a significant number of vehicles entering workshops have discharged batteries. According to a recent survey, up to 50% of vehicles arriving at workshops have battery problems. Surprisingly, more than 85% of warranty claims are not due to battery faults but rather customer negligence leading to battery sulfation.
During servicing, vehicle batteries can also lose up to 10% of their charge. Battery charge levels can significantly decrease within a few days of non-use, emphasising the importance of proper charging practices. To address this issue, workshops should provide dedicated battery support using a safe and stable power supply.

CTEK offers the following tips to optimize battery service and diagnostics in professional workshops:
1. Test the battery and inform the customer about its condition. Consider connecting a charger during service or diagnostic work. CTEK’s PRO Battery Tester is recommended for fast and accurate battery testing in workshop settings.
2. When performing diagnostic or reprogramming work, connect a battery support unit like the CTEK PRO120. This ensures a stable power source, preventing low battery voltage from generating false fault codes.
3. Avoid using jump start packs for battery support work. Instead, use a dedicated Battery Support Unit (BSU) designed for battery maintenance and support tasks. BSUs provide a continuous and controlled power supply, essential for tasks requiring consistent voltage.
4. Connect a charger or power supply unit to the vehicle to minimize error codes. Proper voltage supply is crucial for reliable diagnostic equipment performance, preventing false error codes and ensuring accurate results.

By following these tips, workshops can enhance battery service and diagnostics, reducing breakdown incidents caused by battery-related issues. CTEK’s PRO products are recommended for their stable voltage, selectable voltage, and protection against de-rating.
The battery support units are compatible with all 12V battery types and feature automatic parallel load compensation, making them ideal for professional workshop use.