Accidents happen when you least expect them, and if you ever find yourself in one, dealing with the aftermath can be overwhelming. Between the shock, insurance calls, and potential injuries, the last thing you want to stress over is how to get your vehicle towed. That’s where accident towing services come in – but there’s more to it than just calling any tow truck.
Whether it’s your first time dealing with an accident or you just want to be prepared, here’s everything you should know about getting your car towed after a crash.
What Exactly is Accident Towing?
Accident towing Newcastle is different from regular towing. While standard towing services move a broken-down or illegally parked vehicle, accident towing is specifically for vehicles involved in collisions. These services are often regulated more strictly and may require specialised tow trucks, trained operators, and adherence to legal requirements.
Most areas have specific towing procedures after an accident, including police involvement and designated tow operators for major incidents. Some regions require tow trucks to be licensed for accident recovery, so it’s not always as simple as calling any tow company.
When Do You Need an Accident Tow?
Not every crash requires a tow, but if your car isn’t drivable, you’ll need one. Here are some situations where towing is necessary:
- Severe Damage – If your car has major structural damage, leaking fluids, or airbags deployed, it’s unsafe to drive.
- Legal Requirement – In some cases, police may mandate a tow, especially if the vehicle is blocking traffic or creating a hazard.
- Insurance Purposes – Your insurance provider may require a tow to an approved assessment centre before repairs can begin.
- Mechanical Failures Post-Accident – Even if the damage doesn’t look serious, internal components like the radiator, suspension, or steering could be compromised.
If your car can still be driven safely, you might not need towing, but always assess the situation carefully before making that decision.
Who Organises the Tow?
This depends on a few factors. If emergency services are involved, they may organise towing for you, especially in major accidents. However, you still have a say in which towing service is used, unless local laws state otherwise.
If you’re able to arrange it yourself, you can call a towing company directly. In some cases, your insurer may have preferred towing partners and may cover the cost if you use their service. It’s always worth checking with your insurer before agreeing to a tow.
What to Do Before Your Car is Towed
Before your vehicle is taken away, there are a few things you should do to protect yourself and avoid headaches later.
- Take Photos – Document the damage and accident scene in case you need it for insurance claims.
- Remove Valuables – Take out any important items like wallets, phones, house keys, and documents before the tow truck arrives.
- Check Towing Fees – Get a clear idea of costs, including storage fees if your car is going to a holding yard.
- Know Where It’s Going – Confirm whether the tow is taking your car to a repair shop, a holding facility, or another location.
It’s easy to overlook these steps in the heat of the moment, but they can save you a lot of stress later on.
How Much Does Accident Towing Cost?
Accident towing fees can vary depending on location, the distance towed, and whether extra services like vehicle storage are needed. Some insurers cover towing costs, but there may be limits, so always check your policy.
If you’re paying out of pocket, expect higher fees compared to regular towing. This is because accident towing often requires additional equipment, licensing, and insurance. Some towing companies have fixed accident recovery fees, while others charge based on distance.
To avoid unexpected costs, always ask for a price estimate upfront. If your vehicle is being stored at a towing yard, check how much daily storage fees are, as these can add up quickly.
Can You Choose Your Tow Company?
In most cases, yes – but it depends on where you are and the severity of the accident. If police arrange the tow, they may use a designated towing service. However, if you have a preferred tow company and it’s legally allowed, you can request them instead.
If your insurance provider covers accident towing, they may have a specific company they work with. Using an unauthorised towing service could result in extra costs not covered by your policy.
What Happens After Your Car is Towed?
Once your vehicle is towed, you’ll need to decide on the next steps. If your car is repairable, your insurer will likely arrange for an assessment before repairs begin. If it’s a total loss, the insurance company will determine its value and discuss payouts.
If your car was towed to a holding yard, you may need to arrange collection or further transport to a repair shop. Always check with your insurer to ensure everything is handled correctly.
How to Avoid Towing Scams
Unfortunately, not all tow truck operators are reputable. Some take advantage of accident victims by charging excessive fees or towing vehicles without consent. Here’s how to avoid dodgy operators:
- Don’t Feel Pressured – If someone insists you must use their tow service, take a moment to assess your options.
- Check Credentials – Legitimate accident towing companies are usually licensed and insured.
- Get Costs in Writing – A reliable tow service will provide a clear breakdown of costs before towing your vehicle.
- Verify Destination – Ensure your car is going to a location you agree to, not an unauthorised storage facility with excessive fees.
If you ever feel unsure, contact your insurer or local authorities before agreeing to a tow.
Be Prepared for the Unexpected
No one plans to be in an accident, but knowing how accident towing works can make a stressful situation much easier to handle. If you drive regularly, it’s a good idea to research reputable towing services in your area and check your insurance policy for towing coverage. Having this information ready before you ever need it can save time, money, and frustration if the unexpected happens.
